Accounts
Account Aa***@icloud.comPersonal
Account Bb***@icloud.comWork
Account Cc***@icloud.comTesting
Connect with Apple Support.
Keep accounts, tasks and conversations organized.
Chat tasks
Create taskRestore App Store AccessStore and downloadsIn progressView Unlock Paid App PurchasePurchases and refundsConnectingView Clear BalanceAccountsCompletedView
Example interfaceSupport chat
10:2510:26
Stay organized.
Work with ease.
Organize Apple IDs and follow related tasks and conversations.
Review their activity records.
Less hassle.
Smoother work.
Bring accounts, batches, pricing and progress
into one workflow.
Progress at a glance.
Follow every step, from start to completion.
- Connecting
- In progress
- Completed
Support chat
Let automation handle
the repetitive steps.
When requirements are met, automatically retrieve and send a Support PIN.
Follow its progress in the conversation.
Task details
Restore App Store AccessStore and downloads- Task status
- In progress
- Task type
- Restore App Store Access
- Task notes
- Help is needed to restore App Store and iTunes access.
Support chat
10:2510:26
- Support PIN ready
- Support PIN reply sent
Every step.
A clear direction.
Prepare account details, choose a task, then follow its messages and outcome.
- 01
- 02
- 03
Rely on records.
Not memory.
Review past conversations and task outcomes
to understand what happened before.
Conversation recordsReview messages and the full course of each conversation.
Point activityReview point credits, charges and usage records.
Discover AppleHelper
Make time for what matters more.
AppleHelper connects account management with support tasks to reduce repetitive work.
Get to know it.
Get started.
Find guidance on getting started, creating tasks and reviewing past activity.
What can AppleHelper help me do?
AppleHelper brings Apple IDs, batch tasks, Apple Support conversations and history into one workspace so you can organize accounts and follow their progress.
With the relevant features enabled and verification requirements met, you can retrieve Support PINs or attempt account unlocking automatically, and follow progress or required actions in the task.
How do I start my first task?
Sign in, add or import your Apple IDs, check their details and organize them into batches as needed. In Chat tasks, choose a task type and account, review the price, then create the task.
Follow connection progress, Apple Support messages and task guidance. Automatic Support PIN retrieval and account unlocking also require the relevant settings, verification details and enough points.
Where can I find task prices?
After signing in, open Task pricing to review point prices and billing details for chat tasks, Support PIN retrieval and account unlocking. Charges depend on the selected task and the rules displayed in the workspace.
My points shows available and reserved points and activity. Some tasks reserve points first, then charge or release them according to the outcome and billing rules. Compare these entries with the task record.
How can I review past conversations?
After signing in, open Chat history to find a conversation and review Apple Support messages and activity. Account details and task status provide additional context.
Available history depends on your permissions and the system retention settings. Save information you need to keep using the options available in the workspace.